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The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
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I'm having trouble with my product, what do I do?
Feel free to submit a ticket or call us at 888-742-3404 (479-442-3404 for overseas). We will help you with whatever issues you may have. |
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Can you give advice/recommendations about products you sell?
Promolife does not make any claims about products we sell. Promolife can give recommendations based on what other people have done, but we cannot directly tell you what to do. Please consult a profes... |
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Why do I have to call or email you before returning a product?
We carry many products and some products do not have a standard 30 day return policy. Calling in advance will help ensure you are able to return your product. Products being returned must be issued a... |
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I do not understand how to use my product, what should I do?
Please call Promolife, we have extensive product knowledge and we will help you understand how to use your product. |
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